Crystal Light FAQ

Crystal Light User Guide
Please click to check Crystal Light User Guide.
Wed, 11 Sep, 2024 at 5:34 PM
How to setup your Crystal Light
Download PimaxPlay: Downloads & Manuals (pimax.com)
Wed, 26 Feb, 2025 at 4:01 PM
Trouble shooting
1. How to check the error code from Pimax Play? Open the Pimax Play interface, and click the blue icon after "Disconnect" with the mouse. 2. ...
Thu, 27 Feb, 2025 at 4:23 PM
Tracking issue guide
Tracking lag/latency/jitter/image jumps, etc. 1. Processor related To ensure optimal performance and stability with the Crystal Light, we generally rec...
Thu, 27 Feb, 2025 at 4:46 PM
Lighthouse Faceplate User Guide
The Lighthouse Faceplate is an optional add-on for select Pimax headsets (Crystal, Crystal Sim, and Crystal Light) that unlocks a whole new level of trackin...
Thu, 5 Sep, 2024 at 8:20 PM
How to Adjust the IPD of the Crystal Light?
The Crystal Light manually adjusts the IPD using the wheel on the upper left corner of the headset.
Mon, 9 Sep, 2024 at 5:06 PM
How to pair your controllers
If you are using Crystal Light standard controllers (for inside-out tracking mode), you can follow the steps below to pair your controllers: 1, First ch...
Thu, 27 Jun, 2024 at 6:15 PM
No sound from earphones
Solution:   1. Check if the render quality from Pimax software was set too high or not. 2. Check if the monitor resolution and refresh rate are too high, ...
Wed, 13 Nov, 2024 at 8:23 PM
No sound/noise issue from the microphone
Solution: Please try to delete the Pimax Microphone Driver, and reconnected the USB cable which in turn re-install the driver, and it would be working. Und...
Thu, 19 Sep, 2024 at 2:21 PM
VR headset image tilted/flipped/upside down
Solution: Place the headset upright, open the Pimax Play, and click on the horizontal calibration
Sun, 8 Sep, 2024 at 3:32 PM